Integrity, privacy and access to information

Integrity commitment

EMORA Nova exists to create an audit trail. We hold our own conduct to the same standard.

• We do not offer, pay or accept bribes, facilitation payments or kickbacks, directly or through anyone else.
• We never pay, or offer any benefit to, an official, councillor, board or audit committee member, or anyone else with influence over a buying decision.
• Referral and partner fees are paid only to firms under a written agreement, and are disclosed to the client where the partner also advises them.
• We record every gift or hospitality offer, given or received, whether it is accepted or not.
• Our representatives may not appoint sub-agents or share commission with anyone.
• We sign integrity pacts whenever a buyer asks us to.

Report a concern: if anyone acting for EMORA asks for or offers anything improper, email info@emora.co.za marked "Confidential" and request the Managing Director's attention.

Privacy notice

This notice explains how EMORA Group (Pty) Ltd ("EMORA") handles personal information collected through this website. Company registration and Information Officer details are available from info@emora.co.za.

What we collect

When you complete a form or contact us, we collect your name, organisation, role, work email address, phone number and anything you choose to tell us in your message.

Why we use it

To respond to your request (for example a demo, scan, quotation or reference), follow up on it, and keep a record of business correspondence. If you separately subscribe to our newsletter, we also store your email address in the existing EMORA subscription system and use it for EMORA updates. To unsubscribe, email info@emora.co.za. We do not sell personal information.

Who we share it with

Enquiry forms send the details to info@emora.co.za using EMORA's existing website and email infrastructure. Relevant EMORA staff and our hosting and email providers process those details to deliver and respond to your request. This website does not send enquiry forms to a separate third-party form service. For provider and data-location details, contact info@emora.co.za.

How long we keep it

We retain enquiries to respond and maintain relevant business correspondence, and newsletter subscriptions until you request removal, subject to applicable record-keeping requirements. For the retention period applicable to a particular record, or to request deletion, contact info@emora.co.za.

Your rights

You may ask to see, correct or delete the personal information we hold about you, or object to its use, by contacting our Information Officer. You may also complain to the Information Regulator (inforegulator.org.za).

Privacy and Information Officer requests

Email info@emora.co.za or call 081 566 2668 to request the Information Officer's details or assistance with your personal information.

Cookies

The marketing pages do not add advertising or tracking cookies. A session-storage flag controls the WhatsApp reminder. Form tokens and short-lived rate limits help prevent abuse. The existing client portal may use its own session cookies. Fonts are loaded from Google Fonts and images from Unsplash, which receive your IP address when the page loads. Opening WhatsApp or other external links is subject to those services' own privacy notices.

PAIA manual

To request EMORA's PAIA manual or information about access to records, email info@emora.co.za. The manual is available on request through this contact.

Platform security

EMORA Nova keeps each organisation's data strictly separate, controls access by role, and records every major action in an audit trail. Read more about platform security, or book a security walkthrough.